Terms of Sale and Returns
Shipping Prices only available to all areas of Australia.
International Shipping available on request to NZ only.
Express Post is available by contacting us.
Once orders are received, they are processed, packed and shipped as soon as possible. Please allow 21 days for delivery.
Conditions of Delivery:
We deliver our standard and express post parcels via Australia post. Some parcels will require a signature therefore if possible someone must be present to accept the package. For this reason we recommend, if possible, to deliver to an address that will be manned during business hours.
If you have not received your goods within the 21 day period, please contact us as your parcel may be awaiting collection.
We wish to mention to our online customers that our stock levels are dynamic and change frequently, therefore some lines and colours may be unavailable, or on back order. You will be contacted in these cases, and offered a refund or option to wait for new stock.
All prices are in Australian dollars. All prices shown online are only valid online at the time shown.
Accepted Payment Methods
For online orders we accept Visa card, Mastercard and PayPal.
Our Returns Policy
We will allow change of mind returns and exchanges. Exchanges and Returns must be returned to our premises within 30 days, still in the items original packaging, and including all instruction information,and all accessories, the product must be unworn/unused and in original condition. Please note that for exchange and return items you will be required to pay postage to and from Infiniti Equine.
We will refund, replace or repair any faulty products.